Below you’ll find an important update on COVID-19 and your events.

Tickets are still available for many events, and you can continue to AXS to browse, find events, and see your ticket options.

Fan Update
Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues’ re-opening is subject to ongoing reassessment.

Our top priority during this time is to keep fans safe and informed. Once the moratorium is lifted, many events will be rescheduled. When a new date is announced, there is nothing you need to do: your tickets are valid for the new date and you will be notified. If an event is cancelled, a refund will automatically be issued to the credit card used for purchase (refund processing times vary – thanks for your patience).

Check the Status of Your Event
To find out if your event is still happening, search for the event on our site. On the event page we'll give you the latest event status.


Get Helpful Info on Event Changes
Read about what to do if there's a postponement, cancellation, and more, in our FAQs for Event Changes.